Local authorities - counties / combined authorities

We support County councils with complex casework and service delivery.

Multi-service, multi-team workflows; cross-department dashboards; integration with existing line-of-business systems.

Who we work with

Common workflow shapes that repeat in this sector.

One-off or short-lived issues reported by citizens, staff or partners (noise, ASB, safety concerns, service issues).

Service requests, tasks, permissions, estates work, repairs, helpdesk-style flows.

Long-running multi-step programmes (early help, social prescribing, public health, community schemes).

Joint work across councils, police, housing, health, universities, VCSEs; shared actions, referrals, information-sharing.

Problem spaces that show up most often in this sector.

Faster issue resolution; asset-linked reporting; track cross-team actions; clear visibility for supervisors.

Multi-agency insight; track interventions and outcomes; deliver on programme KPIs; fast onboarding of new schemes.

Reduce repeat incidents; joint actions across partners; consistent ASB workflows; hotspot and trend visibility.

Joined-up casework across teams; adaptable workflows; dashboard visibility; reduce admin burden.

Multi-service, multi-team workflows; cross-department dashboards; integration with existing line-of-business systems.

See where similar workflows appear.

Book a walkthrough tailored to your organisation.